Importance of a Good Website
Monday, March 30th, 2009After reading this great article about the importance of your website and how it looks, I thought I would share what I read with you.
It is so extremely important for you to have a professional looking website—especially if you are hoping to bring in many visitors and turn them into paying customers.
Here are some tips from the article that you should definitely keep in mind:
1. Make Sure Your Website is Visitor Friendly
You need to make sure that your users/customers are able to find what they are looking for quickly and easily. Having a great navigational system will help do this. Most websites show their navigation bar at the top of the page or on the left-hand side. It’s a good idea to stick with this placement since most people are used to this type of navigation.
2. Make Sure You Focus On Your Customer Needs
Try letting your potential customers know how your product or service is going to benefit them, instead of trying to sell your business to them. Make an effort to emphasize the benefits of what you are selling. Focus on writing this on every page of your site. Show your potential customers that you can help them with your goods or services–don’t try to sell visitors your products or service.
3. Make Sure You Have No Spelling Errors!
Making sure your website has no grammatical or spelling errors is extremely important. This shows professionalism and the credibility of your website.
Also make sure that all your links are working properly and displaying correctly.
4. Show Credibility
It’s important to show that your website is trustworthy, reliable, and credible. You can do that by including testimonials from your current customers to show your potential clients. This will show potential clients that you provide a great product or service and how happy your former customers are with your service. Make sure the testimonials are real and if you can, provide contact details of the person who gave you the testimonial. If you don’t have any right now, you should really try and get them! Just email your customers and ask for their feedback on your business and service. Most happy customers will gladly provide this.
5. Includes Contact Details
Make it very easy for your customers to contact you. Place contact information in as many places as you can. Create a special “Contact Us” page, and include your details in an”About Us” page and also at the bottom of each page. You should include the following information: business name, physical address, mailing address, telephone, fax, email, emergency number, website address and most importantly, don’t forget to include your business hours.
6. Offers a Money Back Guarantee
Remember, you are trying to take the risk out of doing business with you. You want potential customers to feel safe and comfortable doing business with you. The longer the guarantee, the more effective it will be. It could be 30 days, 60 days, 1 year or lifetime.
7. Provides Information People are Looking For
Content is still the most important thing. If you’re not providing something, someone else will! If you don’t provide it, someone else will. Try to include as much information as possible such as detailed descriptions and prices of your products and services, free resources, articles, reports, ebooks or anything relating to your industry, service and products. This will help to ensure that customers will keep coming back to your website, even if it is just to get information. The more people visit, the more they will remember you as an expert and the next time they are ready to order your products/services, you will be their first choice.
Consider giving your website a makeover if it contains any of the following:
1. Flash intros, revolving globes, bevelled line separators, animated mail boxes,
2. Pop up or pop under boxes.
3. Autoplay music.
4. Wording such as “You are the 27th visitor”.
5. Date and time stamps, unless your website is updated daily or weekly.
6. Busy backgrounds.
You have to ask yourself if your website portrays the professional image that you want your customers to see? Did you provide all the information that you think your customers may want or need to know?
Great things to think about!!